Shree Airlines Fare Policy Helicopter Fare Policy

H Class

Fare Type

Refundable

Checked in Baggage Allowance

20 kg

Hand Baggage Allowance

1 Bag of up to 5 KG

Cancellaton Fees

10% of the fare if cancelled 12 hours or more before flight departure time. 33% of the fare if cancelled within 02 to 12 hours before flight departure time.

Cancellation before 2 hours of flight

Tickets cancelled before 02 hours of flight departure will not be refunded.

Reschedule Fees

Reschedule charge will be NIL, if rescheduled 02 to 12 hours before flight departure time and if confirmed for another date. If the passenger requests to reschedule the above fares ticket within check-in hour i.e. before 1 hour of flight departure time, the request will be considered and will not be charged.

Refund in case of denied boarding

Full Refund will be given to passengers who are denied boarding by Airport Authorities in the case of Sick Passengers.

Refund in case of flight delay

Refund will be made if flight is delayed by more than 1 hour of scheduled departure time

In case of flight cancellation

In case of cancellation of flight, Shree Airlines will try to accommodate the passenger in the nearest/next available flight to the destination. However, Shree Airlines will not provide any accommodation/compensation to passengers. Reschedule and Fare Class upgrade charges, if any borne by the passenger, will also not be refunded in the event of flight cancellation.

In case of flight diversion

In case the flight is diverted to another destination, Shree Airlines will make reasonable efforts for passengers accommodation.

I Class

Fare Type

Refundable

Checked in Baggage Allowance

20 kg

Hand Baggage Allowance

1 Bag of up to 5 KG

Cancellaton Fees

10% of the fare if cancelled 12 hours or more before flight departure time. 50% of the fare if cancelled within 02 to 12 hours before flight departure time.

Cancellation before 2 hours of flight

Tickets cancelled before 02 hours of flight departure will not be refunded.

Reschedule Fees

Reschedule charge will be NIL, if rescheduled 02 hours or 12 hours before flight departure time and if confirmed for another date within the same fare category, for a maximum of one time. If confirmed for a higher category, then again reschedule charge will be nil, however the fare difference between the fare categories will be charged.If the passenger requests to reschedule the above fares ticket for a second time, before 2 hours of flight departure, the request will be considered and will be charged NPR 500 as a Re-schedule Charge.

Refund in case of denied boarding

Full Refund will be given to passengers who are denied boarding by Airport Authorities in the case of Sick Passengers.

Refund in case of flight delay

Refund will be made if flight is delayed by more than 1 hour of scheduled departure time

In case of flight cancellation

In case of cancellation of flight, Shree Airlines will try to accommodate the passenger in the nearest/next available flight to the destination. However, Shree Airlines will not provide any accommodation/compensation to passengers. Reschedule and Fare Class upgrade charges, if any borne by the passenger, will also not be refunded in the event of flight cancellation.

In case of flight diversion

In case the flight is diverted to another destination, Shree Airlines will make reasonable efforts for passengers accommodation.

B Class

Fare Type

Refundable

Checked in Baggage Allowance

20 kg

Hand Baggage Allowance

1 Bag of up to 5 KG

Cancellaton Fees

50% of the fare if cancelled 12 hours or more before flight departure time. Non-Refundable if cancelled within 02 to 12 hours before flight departure time.

Cancellation before 2 hours of flight

Tickets cancelled before 02 hours of flight departure will not be refunded.

Reschedule Fees

Reschedule charge will be NPR 500, if rescheduled 02 hours or 12 hours before the flight time and if confirmed for another date within the same fare category. If confirmed for a higher category, there will be an additional charge of the fare difference.

Refund in case of denied boarding

Full Refund will be given to passengers who are denied boarding by Airport Authorities in the case of Sick Passengers.

Refund in case of flight delay

Refund will be made if flight is delayed by more than 1 hour of scheduled departure time

In case of flight cancellation

In case of cancellation of flight, Shree Airlines will try to accommodate the passenger in the nearest/next available flight to the destination. However, Shree Airlines will not provide any accommodation/compensation to passengers. Reschedule and Fare Class upgrade charges, if any borne by the passenger, will also not be refunded in the event of flight cancellation.

In case of flight diversion

In case the flight is diverted to another destination, Shree Airlines will make reasonable efforts for passengers accommodation.

E Class

Fare Type

Non-Refundable

Checked in Baggage Allowance

15 kg

Hand Baggage Allowance

1 Bag of up to 5 KG

Cancellaton Fees

Tickets Non-refundable upon cancellation. Only PSC fare will be refunded.

Cancellation before 2 hours of flight

Tickets cancelled before 02 hours of flight departure will not be refunded.

Reschedule Fees

Reschedule charge will be NPR 500 if rescheduled 02 hours or 12 hours before flight departure time and if confirmed for another date within the same fare category. If confirmed for a higher category, there will be an additional charge of the fare difference.

Refund in case of denied boarding

Refund to passenger who are denied boarding by Airport Authorities like (Sick Passenger). Refund will be made if flight is delayed by more than 2 hour of scheduled departure time.

Refund in case of flight delay

NO refund will be made if flight is delayed after scheduled departure time

In case of flight cancellation

In case of cancellation of flight, Shree Airlines will try to accommodate the passenger in the nearest/next available flight to the destination. However, Shree Airlines will not provide any accommodation/compensation to passengers. Reschedule and Fare Class upgrade charges, if any borne by the passenger, will also not be refunded in the event of flight cancellation.

In case of flight diversion

In case the flight is diverted to another destination, Shree Airlines will make reasonable efforts for passengers accommodation.

S Class

Fare Type

Non-Refundable

Checked in Baggage Allowance

15 kg

Hand Baggage Allowance

1 Bag of up to 5 KG

Cancellaton Fees

Tickets Non-refundable upon cancellation. Only PSC fare will be refunded.

Cancellation before 2 hours of flight

Tickets cancelled before 02 hours of flight departure will not be refunded.

Reschedule Fees

Reschedule charge will be NPR 500 if rescheduled 02 hours or 12 hours before flight departure time and if confirmed for another date within the same fare category. If confirmed for a higher category, there will be an additional charge of the fare difference.

Refund in case of denied boarding

Refund to passenger who are denied boarding by Airport Authorities like (Sick Passenger). Refund will be made if flight is delayed by more than 2 hour of scheduled departure time.

Refund in case of flight delay

NO refund will be made if flight is delayed after scheduled departure time

In case of flight cancellation

In case of cancellation of flight, Shree Airlines will try to accommodate the passenger in the nearest/next available flight to the destination. However, Shree Airlines will not provide any accommodation/compensation to passengers. Reschedule and Fare Class upgrade charges, if any borne by the passenger, will also not be refunded in the event of flight cancellation.

In case of flight diversion

In case the flight is diverted to another destination, Shree Airlines will make reasonable efforts for passengers accommodation.

T Class

Fare Type

Non-Refundable

Checked in Baggage Allowance

15 kg

Hand Baggage Allowance

1 Bag of up to 5 KG

Cancellaton Fees

Tickets Non-refundable upon cancellation. Only PSC fare will be refunded.

Cancellation before 2 hours of flight

Tickets cancelled before 02 hours of flight departure will not be refunded.

Reschedule Fees

Reschedule charge will be NPR 500 if rescheduled 02 hours or 12 hours before flight departure time and if confirmed for another date within the same fare category. If confirmed for a higher category, there will be an additional charge of the fare difference.

Refund in case of denied boarding

Refund to passenger who are denied boarding by Airport Authorities like (Sick Passenger). Refund will be made if flight is delayed by more than 2 hour of scheduled departure time.

Refund in case of flight delay

NO refund will be made if flight is delayed after scheduled departure time

In case of flight cancellation

In case of cancellation of flight, Shree Airlines will try to accommodate the passenger in the nearest/next available flight to the destination. However, Shree Airlines will not provide any accommodation/compensation to passengers. Reschedule and Fare Class upgrade charges, if any borne by the passenger, will also not be refunded in the event of flight cancellation.

In case of flight diversion

In case the flight is diverted to another destination, Shree Airlines will make reasonable efforts for passengers accommodation.

USD Fare

Fare Type

Refundable H, I and B Class only

Checked in Baggage Allowance

20 kg for H and I classes and 15 kg for B class

Hand Baggage Allowance

1 Bag of up to 5 KG

Cancellaton Fees

As per Fare Class bought

Cancellation before 2 hours of flight

Tickets cancelled before 02 hours of flight departure will not be refunded.

Reschedule Fees

As per Fare Class bought

Refund in case of denied boarding

As per Fare Class bought

Refund in case of flight delay

As per Fare Class bought

In case of flight cancellation

In case of cancellation of flight, Shree Airlines will try to accommodate the passenger in the nearest/next available flight to the destination. However, Shree Airlines will not provide any accommodation/compensation to passengers. Reschedule and Fare Class upgrade charges, if any borne by the passenger, will also not be refunded in the event of flight cancellation.

In case of flight diversion

In case the flight is diverted to another destination, Shree Airlines will make reasonable efforts for passengers accommodation.

 

Quoted Fare

The quoted fare includes the charter of the entire helicopter for the route specified or for the number of hours if booked on hourly basis.

Fare Exclusions

The charter cost does not include airport tax, restricted area permission cost and other miscellaneous expenses to be incurred in connection with the proposed flight. All such other extra expenses related to cargo or passengers will be borne by the Charterer.

Payment of Fare

Unless otherwise agreed in advance, the Charterer will be responsible to make full payment in advance of the proposed flights. The Carrier will not be required to commence any flight unless full payment has been received.

Cancellation Fees

The Charterer will be liable to pay 100% of the positioning flight and 25% of the contract amount in the event of cancellation of charter flight by the Charterer.

Carrier Type

Mi-17 or AS350B3e helicopter will be provided for the purpose of transportation of passengers or carriage of cargo.

Charterer Responsibilities

a) The Charterer shall be responsible to assemble and keep all passengers cargo ready at the port of embarkation at least 2 hours before the scheduled time of departure.

b) The Charterer shall ensure that helipad is at least 50 m X 50 m and must have clear approach without any obstruction.

Carrier Responsibilities

If the performance of the contract is delayed or hindered by reasons beyond the control of the Carrier, the Carrier shall notify the Charterer specifying the nature of the problem and of the anticipated delay in the performance of the flight or its inability to perform the flights.

Carrier Rights

a) The Carrier reserves the right to cancel, postpone or change the time of departure of the flight for reasons related to weather or other factors affecting safety of operations. The Carrier will not be responsible for any compensation related to such delays.

b) The Carrier may refuse to accept any passenger, baggage or cargo for reasons of safety of the flight, the crew or the helicopter or any combination thereof.

Cargo Contents

a) The Charterer will ensure that only legally permitted items are packed and offered for transportation. The Carrier may or may not inspect the cargo. The responsibility rests entirely with the Charterer to comply with all laws, rules, regulations with respect to what can be transported. The Charterer shall be fully and solely responsible for the type and contents of the goods transported. In the event of any contraband, prohibited or illegal material is found in the cargo the Charterer will be fully responsible for all the consequences thereof.

b) The Charterer will ensure that restricted items like arms and ammunition, explosives and dangerous goods and hazardous materials etc. and any other prohibited items shall not be transported.

c) Dangerous Goods (DG) may only be transported after proper declaration and packaging to the satisfaction of the Carrier. For carriage of any DG the Carrier will charge a DG charge which will be paid promptly by the Charterer.

Payload Restrictions

Payload will depend on weather (temperature and wind), size of cargo and condition of helipad. Voluminous and light cargo may restrict payload. Internal dimensions of Mi-17 helicopter is: Length: 5.34 m Width: 2.34 m Height: 1.8 m. Any piece of cargo exceeding these dimensions will not be accepted for in-cabin carriage.

In case of Flight Diversion/Abortion due to Weather

The Charterer shall be liable for payment of the full charter cost, as per the present rule of the carrier in the event of flight being diverted/ aborted due to weather.

In case of Empty Seats

In the event of empty seats on chartered mountain flights, the Carrier with the consent of the Charterer may offer such empty seats to individuals at a price not to exceed the price of one seat on a mountain flight of the Carrier’s fixed wing fleet.

Customer carea call away

  • Kathmandu
  • Baburam Acharya Sadak, Sinamangal, Kathmandu
  • Office: +977-01-4498200, +977-01-4489200
  • Airport: +977-1-4113102 / 4113041 / 4113101

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